Congratulations on your upcoming graduation! 🎓 Celebrate your achievement with a personalized grad cap topper that reflects your journey.

Step 1: Choose Your Topper Style

We offer three unique topper styles:

• Floral Cap Toppers – Beautifully arranged 3D floral designs
• Rhinestone Cap Toppers – Sparkling rhinestone designs
• Printed Cap Toppers – High-quality printed designs

Step 2: Customize Your Topper (Optional)

• If you want a completely personalized design, fill out our Custom Grad Cap Application to work with us in creating your perfect topper
• Some premade designs allow minor customizations, such as changing the quote (check individual listings for options).

Step 3: Order a Pre-Made Design (If Preferred)

• If you prefer a ready-to-ship option, browse our Pre-Made Designs collection.
• These designs are exactly as shown and ship shortly after purchase

Now you’re all set to order your perfect grad cap topper and celebrate your journey in style! More detailed explanation of our process here 🎉

Production times vary based on your design and the time of year. Below are general lead times, but please email us at contactpinemountaincompany@gmail.com to confirm your specific order timeline.

Pre-Made Design Orders

• Ships within 5 business days of order placement
• Arrives within 5–10 business days from the ship out date, depending on the carrier
• A tracking number will be provided once your order ships

⚠️ Note: Pine Mountain Company is not responsible for delays, damage, theft, or other carrier-related issues after the package has been shipped

Custom Design Orders

• Lead times vary based on your requested delivery date.
• Non-peak season & early orders: Typically ships within 10 business days and arrives within 5–10 business days after shipping.
• A tracking number will be provided once your order ships.

⚠️ Note: Pine Mountain Company is not responsible for delays, damage, theft, or other carrier-related issues after the package has been shipped.

Still have questions? Contact us at contactpinemountaincompany@gmail.com for specific order details!

Once you place an order, you will receive an order confirmation email with your order details.

When will I receive tracking information?

• You will receive a shipping confirmation email with tracking details once your order has been shipped
• You can use the tracking number provided to monitor your package’s status

What if there are questions about my order?

• If we need any additional information during production, we will contact you via email and/or text.
• If you have any questions about your order, please email us at contactpinemountaincompany@gmail.com and include your full name and order number

We're happy to help with any order-related inquiries!

Each topper includes velcro circle adhesives on the underside for easy attachment. Simply peel and stick the circle adhesives onto the corners of your cap and then attach your topper onto your graduation cap for a secure fit.